Owning feelings, avoiding confrontational language, and maintaining a firm but pleasant tone of voice are all characteristics of
A) passive behavior
B) responsive behavior
C) assertive behavior
D) aggressive behavior

Question

Quizplus · Accepted Answer

Owning feelings and maintaining a firm but pleasant tone of voice are characteristics of assertive behavior. Avoiding confrontational language is also a common trait of assertive communication, as it seeks to express opinions and feelings without attacking or belittling others. Passive behavior involves avoiding conflict and expressing opinions or desires, resulting in feelings of helplessness, while aggressive behavior seeks to dominate and intimidate others through forceful, confrontational tactics. Responsive behavior is not a well-defined term, but it may refer to adaptive, flexible behavior that responds to various situations appropriately. However, it is not the best answer in this context.

Owning Feelings, Avoiding Confrontational Language, and Maintaining a Firm but Pleasant