The owner of a small business sent the following memo to his employees: "I have noticed an excessive amount of computer activity devoted to personal, rather than business, purposes. I WILL NOT tolerate this kind of INSUBORDINATION in the future. If you need to CHECK FACEBOOK at work, I STRONGLY SUGGEST that you CLEAN OUT YOUR DESK. If you think I might be referring to you, I AM!!!" What layer of identity is revealed by the fact that some words are in ALL CAPS?
A) personal layer
B) enactment layer
C) relational layer
D) communal layer

Question

Quizplus · Accepted Answer

The use of ALL CAPS in certain words indicates emphasis or even anger, which is related to the enactment layer of identity. This layer is concerned with how people present themselves through their communication patterns and behaviors. In this case, the owner is emphasizing the seriousness of the issue and expressing their authority over the employees.

The Owner of a Small Business Sent the Following Memo