Porter's value chain model divides the organization into:
A) Primary activities and secondary activities
B) Primary activities and support activities
C) Management activities and Service activities
D) Logistics and Operations

Question

Quizplus · Accepted Answer

In the value chain model proposed by Michael E. Porter in his book "Competitive Advantage: Creating and Sustaining Superior Performance" (1985), an organization's activities are split into two categories: primary activities and support activities.
Primary activities relate directly to the creation of a product or service, its sale and transfer to the buyer, and after-sale assistance. These include inbound logistics, operations, outbound logistics, marketing and sales, and service.
Support activities, on the other hand, provide the necessary assistance for the primary activities to occur. These include procurement, technology development, human resource management, and firm infrastructure.
The model is used to analyze specific activities through which firms can create value and competitive advantage.

Porter's Value Chain Model Divides the Organization Into