All but one of the following are major findings of the Hawthorne studies summarized by Miner
(1988):
A) Level of productivity is set by social norms, not by physiological capacities
B) Non-economic rewards and sanctions significantly affect the behavior of the workers and largely limit the effect of economic incentive plans
C) Increases in productivity occur when employees perceive their employers as part of their family
D) Often workers do not act or react as individuals but as members of groups

Question

Quizplus · Accepted Answer

The Hawthorne studies did find that increases in productivity occur when employees perceive their employers as part of their family. However, the other findings mentioned in options A, B, and D are also major findings of the Hawthorne studies, according to Miner (1988).

All but One of the Following Are Major Findings of the Hawthorne