From management's point of view, both cost considerations and smooth daily operations indicate that an effective grievance procedure is one that settles grievances at the _____ stage.
A) first
B) second
C) third
D) fourth (arbitration stage)
E) none of the above stages is preferable to another

Question

Quizplus · Accepted Answer

Settling grievances at the first stage is preferred by management as it reduces the cost of handling grievances and prevents disruptions to daily operations. If grievances are not resolved at the first stage, they may escalate to higher stages, which can be time-consuming and expensive for the organization. Therefore, an effective grievance procedure should be designed to resolve issues at the earliest stage possible.

From Management's Point of View, Both Cost Considerations and Smooth