When it comes to overcoming resistance to change in groups, it is a good idea to
A) hold off dealing with minor problems until the conflict becomes major.
B) avoid all conflict in the first place.
C) encourage participants to repress their emotions about the situation.
D) deal directly with resistance.

Question

Quizplus · Accepted Answer

Dealing directly with resistance is usually the best approach. Ignoring or avoiding the conflict can lead to it becoming worse, and encouraging repression of emotions is not healthy or productive. It's important to address the concerns of those who are resistant to change and communicate the benefits of the change in a clear and empathetic way.

When It Comes to Overcoming Resistance to Change in Groups