Quality management can fail when there is over reliance on procedures and people lose their sense of meaning in the process.

Question

Quizplus · Accepted Answer

Quality management is not just about following procedures, it's also about ensuring that people understand their roles and how they contribute to the overall goals of the organization. When people lose their sense of meaning in the process, they may become disengaged and less committed to maintaining quality standards. Therefore, over reliance on procedures can lead to the failure of quality management.

Quality Management Can Fail When There Is Over Reliance on Procedures