What are the four pairs of questions in step two of the basic problem-solving procedure that are helpful to ask if the cause of a problem is unclear or unknown? What are two additional questions for each pair?

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What are the four pairs of questions in step two of the basic problem-solving procedure that are helpful to ask if the cause of a problem is unclear or unknown? What are two additional questions for each pair?​

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What Are the Four Pairs of Questions in Step Two