Retail quality is the way a retail store is defined in the mind of a shopper based on the combination of functional and affective qualities.
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Q17: A physical store is necessary for shopping
Q18: Situational influences are things that influence consumers
Q19: Timing ad buys so that advertisements run
Q20: Outshopping is an experiential shopping activity.
Q20: Consumers experiencing time pressure are less likely
Q22: Sensation is a term that refers to
Q23: Impulsive consumer acts are characterized by situational
Q24: Foreground music is music that becomes the
Q25: In consumer behavior, atmospherics refers to the
Q26: Compulsive consumer behavior is harmful.
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