Effort put forth by service workers who have to overtly manage their own emotional displays as part of the requirements of the job is called _____.
A) emotional labor
B) aesthetic labor
C) emotional flow
D) emotional fabrication
E) emotional consistency

Question

Quizplus · Accepted Answer

The concept described in the question is commonly known as emotional labor, which is the effort put forth by service workers to manage their emotions and expressions as part of their job requirements. Other options such as aesthetic labor, emotional flow, emotional fabrication, and emotional consistency do not accurately describe this phenomenon.

Effort Put Forth by Service Workers Who Have to Overtly