The process of making a change-of-shift report (handoff):
A) is an uncommon occurrence of little importance.
B) occurs only at change of shift and only to oncoming nurses.
C) can lead to patient death if done incorrectly.
D) does not allow for collaboration or problem solving.

Question

Quizplus · Accepted Answer

An ineffective handoff may lead to wrong treatments, wrong medications, or other life-threatening events, increasing the length of stay and causing patient injury or death. The handoff process can be an opportunity for collaborative problem solving. Improvement in the handoff process can increase patient safety and promote positive patient outcomes. During an average hospital stay of approximately 4 days, as many as 24 handoffs can occur for just one patient because shifts change every 8 to 12 hours and many individuals are responsible for care.

The Process of Making a Change-Of-Shift Report (Handoff)