The experience blueprint represents a diagram of _________ encountered by consumers. Often these ____________ are arranged in a chronological sequence related to interactions that occur before, during and after buying and using a sport product.
A) Touchpoints
B) Touchdowns
C) Interactions
D) Perceptions

Question

Quizplus · Accepted Answer

The experience blueprint represents touchpoints encountered by consumers, which are arranged in a chronological sequence related to interactions that occur before, during and after buying and using a sport product.

The Experience Blueprint Represents a Diagram of _________ Encountered by Consumers