When Matt is talking to his employees, he has a tendency to either let his mind wander, or he starts thinking about what to say next and strives to make a point without first hearing what the other person is saying. Matt needs to improve his __________.
A) active listening skills
B) attention span
C) managerial skills
D) manners

Question

Quizplus · Accepted Answer

Matt needs to work on his active listening skills to ensure he is fully aware of what his employees are saying and can provide relevant feedback or suggestions. Option B, attention span, may also play a role, but it is less likely to be the primary issue. Options C and D are not relevant based on the information provided.

When Matt Is Talking to His Employees, He Has a Tendency