Human Resource Specialist Julie Woodard must inform employees of a major reduction in health care benefits. When delivering this announcement, she should apply all the following techniques except
A)let the employees find out through the office grapevine.
B)inform the employees promptly.
C)deliver the news personally, if possible.
D)be honest.

Question

Quizplus · Accepted Answer

Letting employees find out through the office grapevine is not a professional or respectful way to communicate significant changes such as a reduction in health care benefits. It can lead to misinformation, rumors, and a decrease in trust towards the management. The other options (B, C, D) are appropriate techniques for delivering difficult news as they emphasize promptness, personal touch, and honesty.

Human Resource Specialist Julie Woodard Must Inform Employees of a Major