What term is used for the process of continually measuring products, services, and practices against those of tough competitors or other organizations recognized as industry leaders?
A) the balanced scorecard
B) benchmarking
C) Six Sigma
D) enterprise resource planning

Question

Quizplus · Accepted Answer

Benchmarking is the term used for the process of continually measuring products, services, and practices against those of tough competitors or other organizations recognized as industry leaders, to help organizations identify areas where they can improve and stay competitive. The balanced scorecard, Six Sigma, and enterprise resource planning are other management tools and techniques used in organizations.

What Term Is Used for the Process of Continually Measuring