Which of the following is a data manipulation technique that projects the future value of the customer over a period of years using the assumption that marketing to repeat customers is more profitable than marketing to first-time buyers?
A) Recency-frequency-monetary value (RFM) analysis
B) Cluster analysis
C) Lifetime value analysis (LTV)
D) Market segmentation
E) Predictive modeling
Correct Answer:
Verified
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A) how
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