The serviceability and value that customers gain by purchasing the product is known as
A) producibility.
B) reliability.
C) cost.
D) quality.
E) simplicity.

Question

Quizplus · Accepted Answer

The value and serviceability that customers gain by purchasing a product is directly related to the quality of the product. Quality refers to the overall excellence of the product, including its reliability, performance, durability, and other aspects that contribute to customer satisfaction. While producibility, cost, and simplicity are important factors in product development, they do not necessarily affect the value and serviceability that customers receive from the product in the same way that quality does.

The Serviceability and Value That Customers Gain by Purchasing the Product