__________ is the uncertainty about what behaviors are expected of a person in a particular role.
A) Role conflict
B) Task overload
C) Nonprogrammed decisions
D) Role ambiguity
E) Task underload

Question

Quizplus · Accepted Answer

Role ambiguity refers to the uncertainty about what behaviors are expected of a person in a particular role. Role conflict refers to the situation when an individual faces incompatible demands or expectations from different sources, whereas task overload and task underload refer to the amount of work that needs to be done in a given time and the availability of resources to do that work, respectively. Nonprogrammed decisions are those that are unique, unprecedented, or involve significant uncertainty and risk.

__________ Is the Uncertainty About What Behaviors Are Expected of a Person