________ is the medium with the highest level of information richness.
A) A telephone call
B) A face-to-face conversation
C) A personally addressed letter
D) A company's annual report

Question

Quizplus · Accepted Answer

According to the information richness theory, face-to-face communication provides the highest level of information richness. This is because it allows for immediate feedback, clarification, and the ability to convey nonverbal cues such as facial expressions and body language. In contrast, a telephone call may not provide the same level of nonverbal cues, a personally addressed letter may not allow for immediate feedback, and a company's annual report may not allow for personalized and interactive communication.

________ Is the Medium with the Highest Level of Information