When a message is ambiguous, the receiver's ________ will be MOST LIKELY to affect interpretation of the message.
A) education
B) biases
C) experience
D) knowledge

Question

Quizplus · Accepted Answer

Biases are preconceived ideas or attitudes that one holds, which can affect the interpretation of a message. When a message is ambiguous, the receiver's biases may lead them to interpret it in a way that confirms their existing beliefs or expectations. Education, experience, and knowledge can also influence interpretation, but biases are likely to have a stronger impact on ambiguous messages.

When a Message Is Ambiguous, the Receiver's ________ Will Be