When punishment is used, managers need to be very careful that while eliminating the undesired behavior, they do not create excessive hostility or negative feelings.

Question

Quizplus · Accepted Answer

Punishment can result in negative feelings and resentment towards the manager or organization, so it is important for managers to use it judiciously and with caution. They should also communicate clearly about why the punishment was given and what behaviors need to be changed to avoid further punishment.

When Punishment Is Used, Managers Need to Be Very Careful