In Social CRM,relationships between organizations and customers are predefined.

Name: In Social CRM,relationships between organizations and customers are predefined.
Brand: Quizplus
Rating: 4.7 (38 reviews)

Question

Quizplus · Accepted Answer

Relationships in Social CRM are not predefined but are built and nurtured through interactions between organizations and customers. Social CRM focuses on building a long-term, mutually beneficial relationship between the organization and its customers through personalized and relevant communication.

In Social CRM,relationships Between Organizations and Customers Are Predefined