Customer service expenses are likely to decrease for manufacturers that use e-commerce to sell directly to consumers.

Name: Customer service expenses are likely to decrease for manufacturers that use e-commerce to sell directly to consumers.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

While e-commerce can reduce some costs, customer service expenses may not necessarily decrease as manufacturers may need to invest in online support, returns processing, and handling customer inquiries directly.

Customer Service Expenses Are Likely to Decrease for Manufacturers That