An enterprise resource planning system is a suite of applications,a database,and a set of inherent processes for managing all the interactions with the customer,from lead generation to customer service.

Question

Quizplus · Accepted Answer

An enterprise resource planning (ERP) system is primarily focused on integrating and managing internal business processes across various departments, such as finance, HR, and supply chain, rather than specifically managing customer interactions, which is the role of customer relationship management (CRM) systems.

An Enterprise Resource Planning System Is a Suite of Applications,a