Which of the following is a reason for directly observing end users?
A)The analyst gets a snap-shot image of the person or task being observed.
B)Observations are not very time consuming.
C)People often do not have a completely accurate appreciation of what they do or how they do it.
D)Employees will alter their performance if they know that they are being observed.

Question

Quizplus · Accepted Answer

Directly observing end users allows analysts to gather accurate information about how people perform tasks or use systems. People may not always have a completely accurate understanding of what they do or how they do it, which can result in incomplete or incorrect information if they are only interviewed or surveyed. Observations can provide a more complete and accurate understanding of end-user behavior.

Which of the Following Is a Reason for Directly Observing