When identifying existing KM processes, which of the following is a useful step to take?
A)Inventory all software programs running on all computers.
B)Catalogue all organizational paper documents.
C)Assess contingency factors.
D)Determine if sufficient knowledge sharing is taking place.
E)Survey employees to determine the actual use of existing KM systems.

Question

Quizplus · Accepted Answer

Surveying employees to determine the actual use of existing KM systems is a useful step to take when identifying existing KM processes because it provides a more accurate understanding of how the current KM systems are being utilized in the organization. This information can help identify areas where improvements can be made and ensure that any new KM initiatives are designed to meet the specific needs of the organization. The other options listed may also be useful steps in certain circumstances, but they are not as directly relevant to identifying existing KM processes.

When Identifying Existing KM Processes, Which of the Following Is