________ support all of the primary business processes as well as the human resources and accounting support processes.
A) Customer relationship management systems
B) Supply chain management systems
C) Enterprise resource planning systems
D) Value chain management systems
E) Supplier relationship management systems

Question

Quizplus · Accepted Answer

Enterprise resource planning (ERP) systems are designed to support all of the primary business processes, as well as the human resources and accounting support processes. These systems integrate all of the different functional areas of a business into a single, unified system, providing real-time information to all areas of the business. Customer relationship management (CRM) systems focus specifically on managing customer interactions and relationships, while supply chain management (SCM) systems focus on managing the flow of goods and services from suppliers to customers. Value chain management systems are part of the larger concept of supply chain management, and focus on adding value to products and services throughout the entire supply chain. Finally, supplier relationship management (SRM) systems are designed to manage relationships with suppliers, engaging in activities such as strategic sourcing, supplier performance management, and supplier collaboration.

________ Support All of the Primary Business Processes as Well