Elements of TQM include
A) employee detachment.
B) focus on profits.
C) benchmarking.
D) accidental improvement.
E) All of these.

Question

Quizplus · Accepted Answer

The correct element of TQM listed is benchmarking, which involves comparing an organization's practices and performance metrics to those of other companies to identify areas for improvement. Employee detachment and a focus on profits are not consistent with the principles of TQM, which emphasize collaboration and continuous improvement. Accidental improvement, while possible, is not a deliberate strategy within TQM.

Elements of TQM Include