In a large organization,why is it likely that organization heads (CEOs)often have no idea what is happening on the front lines of their organizations?
A) because most CEOs focus their attention on different kinds of organizational operations.
B) because most employees are not honest about the gap between their organization's mandate and what it actually does
C) because most employees do not know what the real mandate of their organization is, so they do not report information to CEOs in ways that make sense
D) because people who work at the frontline of an organization have little, if any, direct contact with organization CEOs, so information is lost or distorted as it moves upward

Question

Quizplus · Accepted Answer

People who work on the front lines of an organization may not have direct contact with CEOs, and information can be lost or distorted as it moves upward through the organization's hierarchy. CEOs focus on different aspects of the organization such as strategy, finance, and stakeholder relations, so they may not have a clear understanding of what is happening on the front lines. Additionally, employees may not be honest about the gap between their organization's mandate and its actual performance, or they may not fully understand the organization's mandate themselves.

In a Large Organization,why Is It Likely That Organization Heads