Becoming involved in the process of listening to what others are saying and clarifying messages is called
A) passive listening.
B) active listening.
C) hearing.
D) feedback.
E) decoding.

Question

Quizplus · Accepted Answer

Becoming involved in the process of listening, clarifying messages and paying attention to non-verbal cues is identified as active listening. The term "active" implies that the listener is actively engaged in the communication process, rather than passively receiving information.

Becoming Involved in the Process of Listening to What Others