Ivan is trying to understand the concern of an angry customer, but several employees keep interrupting the conversion.These interruptions are an example of
A) static.
B) feedback.
C) miscommunication.
D) noise.
E) channel deficiency.

Question

Quizplus · Accepted Answer

The interruptions from the other employees are creating noise, which is any interference in the communication process that distorts or interrupts the message being conveyed. This noise is making it difficult for Ivan to fully understand the concern of the angry customer.

Ivan Is Trying to Understand the Concern of an Angry