The first goal of a consultant hired to solve a problem in an organization should be to
A) recognize that the organization has always been this way and little can be done to change it.
B) learn as much as possible about the organization and the people within it.
C) generate an action plan, with specific targets and completion dates.
D) focus exclusively on changing the reward system, since everything else depends on it.
E) make sure employees know the consultant has come to solve the company's problems.

Question

Quizplus · Accepted Answer

Learning as much as possible about the organization and the people within it is crucial for a consultant to accurately identify the root cause of the problem and develop effective solutions. Without understanding the context and culture of the organization, any action plan or changes suggested may not be appropriate or successful.

The First Goal of a Consultant Hired to Solve a Problem