Assertiveness and ingratiation are two influence tactics that a person can use to affect the behavior of another party.

Name: Assertiveness and ingratiation are two influence tactics that a person can use to affect the behavior of another party.
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Question

Quizplus · Accepted Answer

Assertiveness involves directly stating one's needs or demands, while ingratiation involves using flattery or creating goodwill to influence another party, both aiming to affect the other's behavior.

Assertiveness and Ingratiation Are Two Influence Tactics That a Person