Which of the following is true of communication and crisis?
A) Communication can keep a crisis contained.
B) Communication can escalate a crisis.
C) Communication can be the reason for a crisis.
D) all of the above

Question

Quizplus · Accepted Answer

All of the statements are true regarding communication and crisis. Communication can play a pivotal role in either containing a crisis, by providing accurate and timely information, escalating a crisis if the communication is mishandled or misinterpreted, or even being the root cause of a crisis if misinformation is spread or if there is a failure in communication systems.

Which of the Following Is True of Communication and Crisis