Alonso can tell that Leona is struggling to find words for her feelings, so he wants to communicate his patient engagement without distracting her. Which active listening strategy should he use?
A) dialogue enhancers
B) paraphrasing
C) silent listening
D) asking questions

Question

Quizplus · Accepted Answer

Silent listening is an effective active listening strategy in this context because it allows Alonso to show his engagement and patience without interrupting Leona, giving her space to find and express her words.

Alonso Can Tell That Leona Is Struggling to Find Words