"It is so frustrating that the finance people keep changing their projection numbers. I can't nail down my budget!" says Sharon. "I know exactly what you mean. That is the worst," says Lynette. Sharon and Lynette are engaging in ______.
A) rapport talk
B) report talk
C) paraphrasing
D) gap filling

Question

Quizplus · Accepted Answer

Sharon and Lynette are engaging in rapport talk, which refers to the kind of conversation aimed at building relationships, showing empathy, and sharing experiences. Their exchange is focused on expressing understanding and solidarity regarding their frustration with changing financial projections, rather than exchanging information or facts, which would be characteristic of report talk.

"It Is So Frustrating That the Finance People Keep Changing