Which request would be best received by an employee at a call center?
A) "Tell me why . . . "
B) "Could you tell me if . . . ?"
C) "I need to know . . ."
D) "I'm unhappy with . . . "

Question

Quizplus · Accepted Answer

Option B, "Could you tell me if . . . ?", is phrased as a polite inquiry, making it more likely to be well-received by a call center employee. It invites a response without demanding or expressing dissatisfaction upfront.

Which Request Would Be Best Received by an Employee at a Call