For total quality management to work, the majority of employees need to see the organization as:
A) Committed to a complete reengineering effort.
B) Willing to merge with another for economies of scale.
C) More than just a place to work for a paycheck.
D) An employer that promises a no-layoff guarantee.

Question

Quizplus · Accepted Answer

For total quality management (TQM) to be effective, employees must view the organization as more than just a place to work for a paycheck. This perspective encourages a deeper commitment to the organization's goals and quality initiatives, fostering a culture of continuous improvement and engagement.

For Total Quality Management to Work, the Majority of Employees