When selling to groups, a salesperson should only make eye contact with the buyer or decision maker.
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Q76: When following the SPES sequence, the first
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Q78: A salesperson's voice characteristics have no impact
Q79: An anecdote is the same thing as
Q80: An anecdote is a type of comparison.
Q82: After using a visual sales aid, the
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Q86: A product demonstration is a form of
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