________ describes the employees' skill in serving the client.
A) Technical marketing
B) Fixed marketing
C) Interactive marketing
D) Client marketing
E) Internal marketing
Correct Answer:
Verified
Q18: Service industries are everywhere. They include government,
Q19: Services have distinctive characteristics that greatly affect
Q20: Some services require that the client be
Q21: General Electric sends out 700 000 response
Q22: At the customer counter of your neighbourhood
Q24: Because services depend on who provides them
Q25: When the cell phone providers' offer "weekends
Q26: Services cannot be stored, warehoused, or shelved.
Q27: When the lawn service firm advertises, "We
Q28: Big spenders get special discounts, promotional offers,
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