What should a department manager's most active and potentially most helpful involvement in reference requests concerning a former employee be?
A) Personally responding to reference requests in as much detail as practical
B) Ensuring that all pertinent official documentation concerning a former employee has been forwarded for inclusion in the personnel file
C) Refusing to supply reference information to a peer at another facility who does not willingly reciprocate
D) Preparing to respond with a detailed assessment of the ex-employees personality and character in case this is requested

Question

Quizplus · Accepted Answer

Ensuring that all pertinent official documentation concerning a former employee has been forwarded for inclusion in the personnel file is crucial. This ensures that any reference requests are handled based on accurate and complete information, reducing liability and maintaining consistency.

What Should a Department Manager's Most Active and Potentially Most