One significant problem affecting interpersonal communication is the tendency of most people to believe they are better communicators than they really are.
Correct Answer:
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Q2: Information flows downward in an organization better
Q3: The telephone will remain important in business
Q4: Which of the following is NOT one
Q5: Feedback is an essential part of all
Q6: When writing a business letter, it is
Q8: The potentially strongest means of communication in
Q9: E-mail is an efficient means of communication
Q10: One of the principal advantages of face-to-face
Q11: Communication may be improved by checking information
Q12: The first need to be considered when
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