Among the three basic communication codes,________________ refers to all intentional and unintentional means other than writing and speaking by which a person sends a message,including facial expressions,eye contact,gestures,appearance,posture,size and location of office,and arrival times at meetings.
A) language
B) paralanguage
C) nonverbal cues
D) feedback

Question

Quizplus · Accepted Answer

Nonverbal cues refer to all intentional and unintentional means other than writing and speaking by which a person sends a message, including facial expressions, eye contact, gestures, appearance, posture, size and location of office, and arrival times at meetings. Language refers specifically to the use of written or spoken words to convey a message, while paralanguage refers to vocal qualities such as tone, pitch, and volume that can add meaning to spoken words. Feedback refers to the response or reaction to a message, which can be verbal or nonverbal.

Among the Three Basic Communication Codes,________________ Refers to All Intentional