Randy decides to use Mayo's research to improve satisfaction for his employees. What is most likely to have the desired effect?
A) Randy should make sure to prevent his employees from forming a union.
B) Disgruntled employees should be treated harshly to set an example for others.
C) Randy should pay bonuses to employees who inform on their coworkers.
D) Randy should ensure the workplace is clean and safe, and provide free coffee.

Question

Quizplus · Accepted Answer

Mayo's research, particularly the Hawthorne Studies, emphasized the importance of social relations, employee well-being, and the work environment on productivity and satisfaction. Ensuring a clean and safe workplace, along with providing amenities like free coffee, aligns with creating a positive and caring work environment, which Mayo found to be crucial for employee satisfaction.

Randy Decides to Use Mayo's Research to Improve Satisfaction for His