At the problem-solving breakpoint, the supervisor should do all of the following except
A) provide training to help the employee improve.
B) provide support and resources so the employee can succeed.
C) document the goals and performance of the employee.
D) begin advertising for a possible replacement employee.

Question

Quizplus · Accepted Answer

At the problem-solving breakpoint, the supervisor's focus should be on supporting the employee to improve through training, resources, and clear documentation of goals and performance, rather than looking for their replacement. Advertising for a possible replacement does not contribute to solving the current problem and can undermine the employee's confidence and motivation.

At the Problem-Solving Breakpoint, the Supervisor Should Do All of the Following