A nursing supervisor is scheduling holiday hours.When the supervisor tells the staff nurse that she needs to work Christmas day,the staff nurse calmly states,"I worked last Christmas and will not work this Christmas." When the supervisor says "But I need you to work," the nurse repeats "I worked last Christmas and will not work this Christmas." This is an example of which assertive behavior technique?
A)Shifting from content to process
B)Standing up for one's basic rights
C)Responding as a "broken record"
D)Defusing

Question

Quizplus · Accepted Answer

The nurse is using the assertive behavior technique of responding as a "broken record" by calmly repeating their position despite the supervisor's attempts to change it. This technique is effective in communicating one's needs and boundaries without becoming aggressive.

A Nursing Supervisor Is Scheduling Holiday Hours