Which of the following terms refers to the process by which the firm integrates and benefits from the experiences and skills learned by its employees?
A) knowledge management
B) strategic management
C) strategic planning
D) labor relations

Question

Quizplus · Accepted Answer

Knowledge management refers to the process of creating, sharing, using and managing the knowledge and information of an organization. This includes integrating and benefiting from the experiences and skills learned by its employees. Strategic management and strategic planning are related to the overall direction and goals of the organization, while labor relations focus on the relationship between the organization and its employees.

Which of the Following Terms Refers to the Process by Which