Technician A says that the 3 Cs are the "customer, complaint, and concern." Technician B says that the 3 Cs are "concern, cause, and correction." Who is correct?
A) Technician A
B) Technician B
C) Both A and B
D) Neither A nor B

Question

Quizplus · Accepted Answer

The 3 Cs in automotive repair refer to "concern, cause, and correction," which are used to diagnose and resolve vehicle issues.

Technician a Says That the 3 Cs Are the "Customer