Technician A says to always work safely and use the proper tools and correct PPE. Technician B says to identify and document the root cause of the customer's concern. Who is correct?
A) Technician A
B) Technician B
C) Both Technician A and Technician B
D) Neither Technician A nor Technician B

Question

Quizplus · Accepted Answer

Both Technician A and Technician B are correct as working safely with proper tools and PPE is essential, and identifying and documenting the root cause of a customer's concern is a critical part of the diagnostic process.

Technician a Says to Always Work Safely and Use the Proper