Murray University invested over $450,000 in a customized learning management system so that professors could put courses online and use the Internet to deliver course content and communications to students.After the first year of use,only 20% of the faculty were using the system.Administrators were frustrated to learn that most faculty found the system difficult to use and that students also had difficulty understanding how to find information on the system.This case is an example of which of the following information deficiencies?
A)Lost or bypassed data
B)User-fierce interfaces
C)Data silos
D)Non-standardized data

Question

Quizplus · Accepted Answer

The case describes a situation where the faculty and students had difficulty using the learning management system because of its complex and user-unfriendly interface. This represents a deficiency in user interface design, as described in option B.

Murray University Invested Over $450,000 in a Customized Learning Management